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Our Mission
We deliver wide range of gifts and flowers to the city of Nikolaev, Ukraine ONLY. We do not process deliveries to other cities of Ukraine. So you are welcome to send flowers and gifts to Nikolaev, Ukraine via our company.
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Payment Options
We accept all major credit cards via our official retailer DalPay. We use secure SSL connection for credit cards' processing and actually do not have access to the credit cards' details of our customers because the final stage of transactions' processing is provided by 2checkout.com and DalPay.com on their secure server. It may take up to 1 hour to process the credit card transaction.
We also accept payments made by the Western Union money transfer system. If you place an order using this payment method please follow the instructions which are sent to you after you placed an order.
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Terms and conditions
Merchandise is delivered to the provided address in Nikolaev, Ukraine as soon as we get the confirmation on payment from DalPay.com (if you place an order by credit card online) or as we get the payment from the Western Union agent (in case you pay by the Western Union money transfer system) unless you put the actual date of delivery at Text for Greeting Card, Phone number of recipient and Actual Date of Delivery section. It may take up to 48 hours. Please place your orders at least 48 hours in advance of actual date of delivery in case you pay by credit card or the Western Union.
ATTENTION: please place your orders for ELECTRONICS by credit cards or the Western Union in 5 working days (excluding Saturday, Sunday and official holidays) prior to the actual date of delivery.
It is strongly recommended to put the phone number of recipient at the Text for Greeting Card, Phone number of recipient and Actual Date of Delivery to avoid any delays with delivery. You can put there the actual date of delivery which can not be earlier than 2 days after you placed the order by credit card or the Western Union money transfer.
The picture or video on delivery can be taken during the delivery and sent to customer by e-mail or downloaded from our web site (the URL is being provided on request) if the proper shipping method is selected. This service is paid extra and you can choose this option placing your order.
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Money Back Guaranty
Please note that our company is not responsible for inaccurate information on recipient address, phone etc. Flowers are perishable products so please make sure you have correct postal address and phone number before you place an order.
We do refunds in all cases excluding:
- Inaccurate information on recipient which was the matter of order delivery delay caused eventual damage of perishable products.
- Recipient refused to accept merchandise from us for unknown reason.
- Customer placed an order and then decided to cancel it.
- The city or country for delivery is not Nikolaev, Ukraine.
If the recipient does not allow us to take picture or video on delivery then it's cost will not be refunded and it is possible to get picture or video on delivery of future order (in case recipient does not mind).
The payments made by the Western Union money transfer system can be refunded as well but the customer pays the transfer fee.
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