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Thankyou and your staff once again for the professionalism and superior service that you provide. Your company ALWAYS delivers exactly what you expect!! I am very happy as always with your service and wish you many more years of success. Another very satisfied customer.
Donald C., Aalaska, USA
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My first experience with GONIKOLAEV.COM was a very good one. The pricing was fair and the service I requested was performed very quickly and with very good communication throughout every step. It is always a pleasure to recommend a team such as the one at GONIKOLAEV.COM. Thank you and I look forward to doing business with you again!
Barry F., Atlanta, Georgia, USA
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I encourage anyone who wants to send flowers to a loved one in Nikolaev to use this service. I placed my order the day before Valentines Day. They were delivered fresh and on time. I did a lot of Internet searches and compared prices from other florist companies, I saved close to 50% on this order alone. I will be back. Thanks to gotonikolaev.com,
Bill, Kentucky, USA.
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I had an unusual computer incident occur with my first Flower and Gift Delivery order, preventing my order from being processed as expected. When I called you about the problem, you quickly assisted me with getting my order processed. The flowers and gift I sent to my special lady were received by her both on time and at a time convenient for her. I want to thank everyone on the GoToNikolaev.Com Team for your patient, professional and friendly service in helping me through my first purchase. I look forward to using your Flower and Gift Delivery service again as well as many of your other services. I would recommend your services to anyone.
Tom, Florida, USA.
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I want to thank you for the best customer support I have ever received from any local company here in the United States. You have always delivered all items I have ordered on time and in a professional manner. Your Customer Support Team is the very best I have ever had the opportunity to work with, very knowledgeable professional, and courteous. Just to give you an example of an issue I had created by mistake; I had put the wrong delivery address in my order, I clicked on my own address and did not catch the problem until I had placed the order. I pulled up my invoice and called the customer care phone number and I was pleasantly surprised that the person who answered spoke and understood English very well and corrected my mistake quickly and courteously. I asked for an e-mail to confirm the change request and within minutes I had the conformation in my e-mail. Another example; I had asked for a picture of my delivery and the person receiving the order was ill and not willing to take the picture. I sent an e-mail to customer service and they agreed without any issues to credit me this picture in the future. With this type of support I have no issue recommending your company to anyone who expects the best support and service!
Raymond Reddell, USA.
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I have been a customer of "gotonikolaev.com" for about 2 months now and I have had excellent customer service. It is very uneasy to use a service, paying them money to purchase items for your girlfriend when the agency is in another country and you know nothing about them. However every time I placed an order it was handled in a timely manner and I was kept notified from the time I placed the order to the the item was delieverd. I sent roses twice and both times my girlfriend said the flowers were very beautiful and fresh. You took pictures like I requested and sent them to me right away. You went out of your way to contact my girlfriend and make the delivery at her work where it was more conveniant for her. I have traveled to Moscow, St Petersburg, Novosibirsk in Russia and several times to Kiev Ukraine. I have used numerous agencies to arrange travel, hotels, apartments, and other things that an American needs arranged when traveling to Russia and Ukraine and I have had some good and bad experiences. It is a pleasure to have done business with an honest and sincere company. I know how to get around and what to expect when traveling in Kiev but I have never been to Nikolaev and I know it is much smaller and not as tourist friendly as Kiev but I hope to have a good experience with the help of your company.
Richard Nowak, USA.
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Many thanks for the outstanding delivery service and items you provided to Ludmila. She was very surprised and happy. This is the third or fourth time I have used your service and each time, it has been fantastic!
Val Valentine, USA.
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I would like to express my gratitude for the wonderful service I received from your staff over the past holidays. Your services were very professional and timely, exactly as they were advertised.Dmitry was very helpful with the on-line assistance that I needed. She made sure that the error that I made was corrected and was very hospitable about it. I would plan on using your services in the future and would recommend this to anyone.Once again Thankyou for your services.
Donald, USA.
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I like to extend my sincere thanks to GOTONIKOLAEV.COM staff for there excellent service and commitment to customer satisfaction. I am very please with their letters translations, pictures, and their new Web site “Gifts and Flowers” especially with the holidays coming up I was able to purchase an nice gift for my girl friend and we both are very satisfy customer and we both plan to continue to use your services and support. We both like to extend our sincere appreciation for your great service!!!
Julio, USA.
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I would like to take this opportunity to thank GoToNikolaev.Com for their brilliant service. I would recemmond them to anybody that wants to use their delivery service.
Cathal, Ireland.
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I Highly Recommend gotonikolaev.com. I ordered a bouquet of long stem red roses and a large box of chocolates for my lady friend in Nikolaev. She promptly received the delivery in accordance with my specifications. I was very happy to know that she was very pleased with the quality of the roses and the box of chocolates. THANK YOU VERY MUCH GOTONIKOLAEV.COM. I will definitely utilize your services again!
Mike, USA.
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I want to thank you and your GO-TO-NIKOLAEV team for your outstanding support and perfect service!! I have been dealing with your company for the last 5 months and during my July 2006 visit to Nikolaev and I can only say your service was flawless!!! I would recommend all your services for gifts, photos and apartments to anyone of your future clients. I will surely continue to use your services for the next several months until my fiance'e’s visa is approved. I am returning to your lovely, friendly and picturesque city in November 2006. I am counting the days until my return.
Kevin, USA.
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I would like to thank you for your timeliness and good service.
Ric, USA.
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Wow. Thank you so much for the pictures. I am happy to see my lady happy with her flowers. I am planning to come to Nikolaev in August and I plan to use your service to rent an apartment and car for airport transfer. Your delivery service is very fast and reliable and I recommend to everyone. Thank you again and I look forward to using your services in the future.
Nathan, USA.
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I just wanted to say that I am more than satisfied with your service. The help and service I have received have been both quick and just what I needed/wanted. Everyone has been so very helpful and energetic in their commitment to my needs and questions. Thank you so very much. I will be using your service again in the very near future.
Jeff Dennis, USA.
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I am a repeat customer of GoToNikolaev and I am a repeat customer for one reason, Excellent customer service! I have had wonderful results each and every time I have used your services, Before I found GoToNikolaev I tried using flower delivery with another service and the price was much higher and the flowers, well lets just say the quality of the flowers and other gifts you have delivered was far beyond my expectations. It's easier to use your service from half way around the world than to send a gift to my own mother in Florida. Your services have helped me greatly to relay my personal feelings to a very special person in my life. And that’s not an easy feat from such a great distance. The photos on delivery are a nice touch and my lady has been very very pleased each and every time. That is why I cant say thank you enough and I will continue to be a loyal customer.
Craig, USA.
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The service was great, was delieved the day i had asked and also my picture from delivery was in my email the next day. I have already used your service again for a couple deliveries on March 8th and will again use them when i arrange my visit in May. Thank you.
Joel, USA.
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Thank You for excellent service!! The price was extremely affordable, the service was prompt and exactly as agreed upon. When I visit my sweetheart in the summer, you will be very much a part of this important visit. I will need everything perfect and I know that you will do whatever necessary to see that it is. Thank you, again.
Richard Bailey, USA.
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I have now used your flower and gift delivery service twice and have received nothing but complements from the lady to which they were delivered. I will continue to use your service whenever I want to provide a special surprise to my lady.
Charles Kost, USA.
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I just wanted to thank you and your team for the flower/candy/champagne that you delivered to my fiancee. She called to tell me how beautiful everything was. You really made her day! I have always been impressed with your rapid response and the level of professionalism which you operate on, but this time I have to tell you how very impressed I am with your service. I had placed this order with you just two days before Valentine's Day, your team confirmed the order and all was fine. Then I remembered that she prefers white roses to the standard red. I emailed that preference to you the next day, and of course, she received white roses! You guys are incredible! I would recommend your services to anybody needing assistance in the Nikolaev area. For over 6 months, that I have been coming to Nikolaev, I have had numerous conversations with you, and have always been impressed with your professionalism and fast response.
Larry Bassett, USA.
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When someone like myself finds a companion so far away it is often difficult to show your affection because of the distance involved. The GoToNikolaev Team have helped me bridge that gap and I will always be grateful for there help and have no problem in recommending there excellent service. Please feel free to use that as a quote in the testimonial section of your very helpful Web site once again thanyou so much and I will be using you service again without fail.
A. Zasada, UK.
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I used this agency to deliver Flowers to my new friend Lesya,for her birthday and they delivered on the day that I requested.She loved them,and said that they were fresh and beautiful,and I plan on using them again for Valentines day.I look forward to visiting the Ukraine,and taking advantage of the other services that they offer.
Chris from Michigan, USA.
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Many thanks for your quck and timely delivery to my lady in Nikolaev! As you know, this is the second time I have used your flower service and in both cases, she was very happy with the quality of your flowers. She told me of the beautiful carnation colors on the previous order and how nicely they looked in her home. She also mentioned that they added a nice touch of spring to her home. From the attached picture, I can see the 31 beautiful roses that you delivered for her 31st birthday. The picture is great and I am extremely happy to have used your services again! I will be visiting this wonderful lady in a few months and will be seeking your assitance in finding an apartment for me during my stay in Nikolaev. Again, many thanks for your wonderful service for me.
Val Valentine, USA.
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I would like to thank your company for a truly wonderful experience. You quickly answered all my questions and your service was outstanding! It was very nice to see the high quality picture u took of my special lady holding her flower. thanks for everything.
Tom, Kansas, USA.
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Your service was nothing short of excellent! The roses are huge and arrived within one day! The photographs were also excellent and arrived the same day as the flowers. I will definitely use your services again. My girl also loved the flowers! Thanks again!
Roger.
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Dear gotonikolaev.com, I would like to thank you for the wonderful flower delivery service that you offered, my lady was most happy with the roses and she has thanked me deeply for thinking of her, I can't wait to see her in Nikolaev and I would be happy to use your accommodation and transportation services for the trip.
Neil Mukherjee, Ilford, UK.
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It is rare in todays time to find a company that still believes in great client service. Dealing with GoToNikolaev is only a pleasure, they provide a prompt and friendly service, what more can one ask for? Deliveries are quick, and so is the confirmation of delivery. I found a company that I feel comfortable dealing with, and can recommend them to anyone looking for great service. I look forward to my time in Nikolaev, I am sure the apartment I rented from you will be as great as your service. Keep up the good work!
Dewald, South Africa.
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I am very pleased with the quality of service that you provided in the delivery to my lady in Nikolaev. She received her roses the very next day. I had a number of questions and you replied to all of them right away. I certainly will use your service again. Thank you.
Warren in Florida, USA.
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